Defects: At Risk, Immediately Dangerous, and NCS

Defect Categories

• At Risk (AR): an appliance or installation with a fault that could become dangerous.
• Immediately Dangerous (ID): a fault dangerous now, requiring immediate action such as a warning notice or disconnection.
• Not to Current Standards (NCS): installed to an earlier standard and not currently dangerous, but worth recording.
• Other: a finding that needs recording but does not fit the three classifications.
• Each defect belongs to a property, optionally to a check and an appliance, and carries a category, a priority (Low to Critical), the recommended action and any action taken.

Defect Lifecycle

• Track defects through open, in progress, resolved, and deferred states.
• Record the action taken, such as a warning notice issued, appliance disconnected, or capped off.
• Open and in-progress defects carry forward so the next engineer sees them on site, alongside the property’s Fault Memory of past faults and codes.
• Action-required outcomes should drive a remedial plan, not just sit on the record.
• The office can raise a defect by hand from Defects, then New. The Defects list filters by status, category and priority and offers bulk Mark in progress and Mark resolved.
• Recording a warning notice, disconnection or cap-off on site opens the Warning notice workflow card on the check page, with Generate CP14 one click away.

Actions Reference

• Immediately Dangerous: take immediate action, such as issuing a warning notice or, with permission, disconnecting or capping off.
• At Risk: advise and agree remedial action; record the recommendation clearly.
• Not to Current Standards: record for awareness; it is not dangerous now.
• Always record the action taken so the record and any warning notice agree.

Review Before You Generate

Records are immutable once created, so the review step is where quality is enforced. Generate only when the appliance results, defects, photos, and signatures tell a complete and defensible story.

• Confirm each appliance has the readings its type requires.
• Confirm defect categories (AR, ID, NCS) and remedial actions are correct.
• Confirm the engineer signature is present and the certificate identity is right.
• Resolve anything ambiguous with the engineer before generating, not after.

Why Immutability Helps

A record that cannot be quietly edited after the fact is what makes it trustworthy evidence. Manifold leans into this: generation is idempotent per check, and corrections happen by completing a new check from corrected source data rather than by editing or regenerating the record.